Program Director

The Program Director provides strategic support to the organization by leading and managing all training and educational aspects of the program, in coordination with the program educational partners and under the guidance of the Executive Director.

The Program Director should work towards maximizing the students’ training opportunities and facilitating their integration into the working world, in particular by ensuring (1) the charity nature of the program, (2) the high quality of the training, and (3) the long-term sustainability of the organization.

Main responsibilities:

1. Overall training/education leadership

Participate in setting the vision and landmarks for the next five years, plan and secure implementation
Manage relations with training & education partners
Manage and coach the training/educational staff (three teachers) in their everyday work and in their individual professional development, such as setting up career plans
Engage with SYB alumni network; organize activities to keep the group active and well connected to the students and the program.
Support annual special events like Career Fair before students’ graduation/annual graduate ceremony

2. Students recruitment management

Liaise with current and potential partner charity organizations to receive student applications; review and improve recruitment material as appropriate
Stay aware of and develop cooperation opportunities with new charity organizations to increase social impact, by, for example, extending the number of students’ recruitment NGO partners
Together with the teachers, review candidates and conduct interviews to select new students and help organize their arrival in Shanghai (in Dec 2020, and every July and Aug the years after)

3. Students education/training monitoring and supervision

Coordinate and supervise curriculum design, program implementation, and training organization of all the following topics:
- Technical bakery & pastry training
- General professional skills (hygiene, fire safety, food safety, first aid, interview, etc.)
- Soft skills and character development (communication, teamwork, public speaking, financial management, sex education, etc.)
- English language
Monitor and animate students’ psychological well-being and overall progress, including during their internships, together with the social educator and bakery teachers
Manage any student-related emergency (in particular, physical, emotional, social, and professional)
Evaluate training quality and lead improvements

4. Internship partnerships management

Manage internship-related issues with the concerned hotels/bakery partners
Negotiate & follow up on partnership renewal; lead searches for new internship partners

5. Financial and in-kind partnerships follow-up

Manage relationship with current financial and in-kind partners, organize ensuing activities, communication work, and reporting obligations
Lead sponsorship renewals and negotiations
Support general resource development efforts by participating in new key sponsorship negotiations, providing information and documents as required, helping to write grant applications when needed

6. External communication

Oversee design, content, planning & updates of all communication material, both offline and online, including social media postings (WeChat, Weibo, Facebook, etc.)
Ensure promotion of the program and sponsors’ visibility
Organize the program’s participation in bakery-related exhibitions, shows, competitions and focused social events
Organize and manage monthly volunteer meetings

7. Preparation for future developments / long-term sustainability

Work towards raising the quality standards of kitchen management at SYB Baking Centre to support the professional as well as commercial developments of the program
Assist the Executive Director in different stages of a 2-3 year train the trainer training for 3 SYB future teachers, and support during their return and transition into their new role at SYB

Role requirements:

A minimum of 10 years of previous work experience
Dedication to work in a growing multi-cultural non-profit organization with a strong interest in social enterprise development. Committed to making a difference.
Awareness of training and education issues
Ability to lead, influence, and efficiently support operational and strategic decisions to drive the program as a high-quality, sustainable social model.
Proficiency in English and Mandarin (ex: able to effectively lead meetings in any of these languages). Skills in French will be a strong plus.
Experience of project coordination in a multi-cultural setting. Good knowledge of Chinese culture and working environment.
Excellent communication, presentation and interpersonal skills
Previous experience of leading a team and ability to help junior team members grow and develop. Team size will be from 4 to 6 subordinates depending on the yearly periods.
Strong organizational skills; being able to work collaboratively and independently.
Interest in the food/bakery industry.

Conditions:

Time commitment: full time with some activities/meetings to be expected on weekends/evenings
Report to the SYB Executive Director
Work closely with French and Chinese staff as well as volunteers of different nationalities and backgrounds
Base salary in line with Chinese NGO standards
Location:
- Office work: Chi Heng Foundation Shanghai office (静安区江宁路212号)
- Outside events at SYB Baking Centre （普陀区绥德路）or other locations

Contact us:

Please send your application to xueyin@chiheng.org. In your email, let us know why this assignment appeals to you, what kind of relevant experience you have (if any), when you would be available to work with us, and include a CV. Thank you!

Program Director

Program Director

The Program Director provides strategic support to the organization by leading and managing all training and educational aspects of the program, in coordination with the program educational partners and under the guidance of the Executive Director.

Main responsibilities:

1. Overall training/education leadership

Participate in setting the vision and landmarks for the next five years, plan and secure implementation

Manage relations with training & education partners

Manage and coach the training/educational staff (three teachers) in their everyday work and in their individual professional development, such as setting up career plans

Engage with SYB alumni network; organize activities to keep the group active and well connected to the students and the program.

Support annual special events like Career Fair before students’ graduation/annual graduate ceremony

2. Students recruitment management

Liaise with current and potential partner charity organizations to receive student applications; review and improve recruitment material as appropriate

Stay aware of and develop cooperation opportunities with new charity organizations to increase social impact, by, for example, extending the number of students’ recruitment NGO partners

Together with the teachers, review candidates and conduct interviews to select new students and help organize their arrival in Shanghai (in Dec 2020, and every July and Aug the years after)

3. Students education/training monitoring and supervision

Coordinate and supervise curriculum design, program implementation, and training organization of all the following topics:

Technical bakery & pastry training

General professional skills (hygiene, fire safety, food safety, first aid, interview, etc.)

Soft skills and character development (communication, teamwork, public speaking, financial management, sex education, etc.)

English language

Monitor and animate students’ psychological well-being and overall progress, including during their internships, together with the social educator and bakery teachers

Manage any student-related emergency (in particular, physical, emotional, social, and professional)

Evaluate training quality and lead improvements

4. Internship partnerships management

Manage internship-related issues with the concerned hotels/bakery partners

Negotiate & follow up on partnership renewal; lead searches for new internship partners

5. Financial and in-kind partnerships follow-up

Manage relationship with current financial and in-kind partners, organize ensuing activities, communication work, and reporting obligations

Lead sponsorship renewals and negotiations

Support general resource development efforts by participating in new key sponsorship negotiations, providing information and documents as required, helping to write grant applications when needed

6. External communication

Oversee design, content, planning & updates of all communication material, both offline and online, including social media postings (WeChat, Weibo, Facebook, etc.)

Ensure promotion of the program and sponsors’ visibility

Organize the program’s participation in bakery-related exhibitions, shows, competitions and focused social events

Organize and manage monthly volunteer meetings

7. Preparation for future developments / long-term sustainability

Work towards raising the quality standards of kitchen management at SYB Baking Centre to support the professional as well as commercial developments of the program

Assist the Executive Director in different stages of a 2-3 year train the trainer training for 3 SYB future teachers, and support during their return and transition into their new role at SYB

Role requirements:

A minimum of 10 years of previous work experience

Dedication to work in a growing multi-cultural non-profit organization with a strong interest in social enterprise development. Committed to making a difference.

Awareness of training and education issues

Ability to lead, influence, and efficiently support operational and strategic decisions to drive the program as a high-quality, sustainable social model.

Proficiency in English and Mandarin (ex: able to effectively lead meetings in any of these languages). Skills in French will be a strong plus.

Experience of project coordination in a multi-cultural setting. Good knowledge of Chinese culture and working environment.

Excellent communication, presentation and interpersonal skills

Previous experience of leading a team and ability to help junior team members grow and develop. Team size will be from 4 to 6 subordinates depending on the yearly periods.

Strong organizational skills; being able to work collaboratively and independently.

Interest in the food/bakery industry.

Conditions:

Time commitment: full time with some activities/meetings to be expected on weekends/evenings

Report to the SYB Executive Director

Work closely with French and Chinese staff as well as volunteers of different nationalities and backgrounds

Base salary in line with Chinese NGO standards

Location:

Office work: Chi Heng Foundation Shanghai office (静安区江宁路212号)

Outside events at SYB Baking Centre （普陀区绥德路）or other locations

Contact us:

Please send your application to xueyin@chiheng.org. In your email, let us know why this assignment appeals to you, what kind of relevant experience you have (if any), when you would be available to work with us, and include a CV. Thank you!